Omnichannel Inbox
Bring WhatsApp, web chat, and voice conversations into a single shared inbox, so no customer message slips through the cracks.
Launching soon
Prativani
Multimodal AI customer engagement — WhatsApp, web chat, and voice in one intelligent platform.
The Product
Every Conversation, One Intelligent Platform
Prativani unifies WhatsApp, web chat, and voice into a single AI-powered inbox. AI agents understand text and voice, respond instantly in multiple languages, and hand off to human teams seamlessly when it matters.
- Omnichannel inbox — WhatsApp, web chat & voice in one place
- AI agents that resolve queries 24/7 with seamless human handoff
- Multilingual, multimodal conversations — text and voice
- Broadcast campaigns, automation workflows & analytics
- Team collaboration — assignments, notes & SLAs
Platform Capabilities
What Prativani Does
One platform for every channel your customers use — powered by AI, backed by your team
AI Agents, Around the Clock
AI agents resolve common queries 24/7 and hand off to your human team seamlessly the moment a conversation needs them.
Multilingual & Multimodal
Understand and respond in multiple languages, across both text and voice, so customers can talk the way they prefer.
Broadcast Campaigns
Reach your audience with targeted broadcast messages and follow-ups, managed and measured from the same platform.
Automation & Analytics
Build automation workflows for routing and follow-ups, and track response times, resolutions, and outcomes with built-in analytics.
Team Collaboration
Keep teams aligned with conversation assignments, internal notes, and SLAs that make ownership and deadlines clear.
Where It Fits
Built for Real Conversations
Teams across support, sales, and commerce can put Prativani to work from day one
01
Customer Support Automation
Resolve routine support queries instantly with AI agents, and escalate complex issues to your team with full conversation context.
02
Sales Engagement
Respond to inbound leads the moment they reach out, qualify them in conversation, and route hot prospects to your sales team.
03
WhatsApp Commerce
Run product discovery, order updates, and customer service over WhatsApp — the channel your customers already use every day.
04
Voice Assistants
Offer natural voice conversations that understand intent, answer in the caller's language, and hand off to people when needed.
Launching soon
Get Early Access to Prativani
Prativani is in its final stretch before launch. Tell us about your customer conversations and we'll reach out as early access opens.
Request early access